Auxiliary Electric Heat Strip Replacement on Sawgrass Dr in Ponte Vedra
Street: Sawgrass Dr, Ponte Vedra
The Problem: During a cold winter freeze, the homeowner complained that the heat pump was running constantly but the indoor temperature continued to fall. No warm air was coming from the vents.
Diagnostic Assessment: Our diagnostic visit confirmed the outdoor heat pump was operating correctly, but the secondary auxiliary electric heat strip assembly (used to heat the home when outdoor temperatures drop below 40°F) had suffered a burnt limit switch and broken coil loops.
Resolution: We replaced the failed auxiliary heat strip bank with a new 10 kW OEM heater core assembly. We calibrated the thermostat's staging controls to ensure the heat strips only engage when the outdoor ambient temperature warrants it, saving electricity.


